Frequently Asked Questions
Why A Sharpening Service?
At ChopSwap, we provide a Service, not just a Product. While we stand fully behind the integrity and strength of the Jack Knife, we believe serving others is integral to providing the world with better humans, and ultimate a more cooperative humanity.
This is what we do! Jack hand-sharpens every knife, and ensures you always stay sharp. There's nothing dull about service.
What is The Jack Knife?
ChopSwap Club's 8" Chef Knife is the SOLUTION to dull, dangerous blades. Custom-Made J.A. Henckels Top Commercial-Grade Ice-Hardened German Steel that was once only available to top restaurants around the world - Now Exclusively from ChopSwap straight to your kitchen.
How Does The ChopSwap Club Work?
You pick a plan - Either 3, 4, or 6 Rotation Sharpenings per year (Every two months, three months, or four months.) We send you a complimentary Jack Knife for your home kitchen. When your scheduled interval arrives, we send you a Sharp Knife, you return the dull knife to us, and we pay the shipping.
Shipping is Included??
Do I Own The Knife?
You do! Unlike other subcription sharpening service, you don't "rent" the Jack Knife from us. The Jack Knife is yours to keep.
If I Cancel, Do I Have to Send Back The Knife?
Negative. The knife is yours to keep. However, although The Jack Knife is a Premium Grade Commercial Product offered Exclusively by ChopSwap for use in the home, it will inevitably need to be sharpened. That's where ChopSwap comes in!
Why Pay for A Sharpening Service?
We're professionals. Jack personally Hand Sharpens every Jack Knife, out of the box, and back from your home. We don't use commercial sharpening tools, only Jack's personally selected and proprietary equipment.
Preventing only ONE accident can pay for a year of subscription service. It's Quality, Safety, Efficiency and Peace of Mind that has made Jack a legend in the world of sharpening. You will never buy another Chef Knife again.
Can I Cancel at Any Time?
Yes. Simply cancel prior to your scheduled Rotation Sharpening payment, and the Not As Sharp As Before knife is yours to keep. Be careful, a dull knife can be more dangerous than a sharp knife.
Will You Sharpen My Personal Knives?
Contact us at firstname.lastname@example.org and we will try our best to accomodate personal requests. Alternatively, follow our Facebook page to see where you can meet Jack in person: